Refund & Exchange Policy
Our Commitment to Quality
Food is perishable. Therefore, we do not accept returns on food items once they are delivered. However, your satisfaction is our priority.
Refunds and Replacements We will offer a replacement or a full refund if:
-
The food delivered is spoiled or damaged.
-
We delivered the wrong item.
-
An item is missing from your order.
How to Report an Issue Please check your order as soon as it arrives. If there is an issue, contact us within 2 hours of delivery.
-
Take a photo of the problem.
-
Email us at: cheafdarbar@gmail.com
-
Or WhatsApp us at:
We will review your complaint and process your refund or replacement immediately.
Cancellations You can cancel your order within 10 minutes of placing it. After that, the kitchen starts preparation, and we cannot cancel the order.